Who Are We
heart of the company is composed of 2 Directors (Bertrand Maurer
–French, the tree specialist- and his wife Jayne Magness –English,
the garden specialist) as well as two regular sub-contractors
(Pete and Josh–both English). When needed, few chosen 'grounds-people'
and 1 or 2 other climbers come to join the crew. In England
since April 1994, Bertrand has had time to understand the local
clientele. After working for 4 different companies he decided
to create his own business. One motto was paramount for him:
Pay a worker well and he/she will care about the work.
The only 2 ways to have good workers are:
1) show them what good work really is; and
2) show them how valuable they are.
After 2 years of part-time high studies at Merristwood college,
near Guilford, so as to update his French fruit-trees/grape-vine
knowledge, and after meeting (and convincing to join him) a
newly arrived and gifted French Canadian tree surgeon (Sylvain
Gaudreau), he baptized the company Creative Urban Tree Surgery
(CUTS) so as to send a clear message to customers: we are
not only tree fellers and you can count on us to bring imagination
and pleasure in urban arboriculture. Sadly, Sylvain got tired
of London’s mayhem (the traffic was especially hard for him)
and he left the UK in 2003 with English wife and kids. He has
opened a new ‘branch’ of CUTS in Vancouver and is now climbing
250feet tall sequoias.
who know him can easily imagine him, swinging high and shouting to
his crew in his fantastic, hard-core, French Quebecois "patois"… In
partnership both on paper and up trees, Sylvain and Bertrand developed
one strength that many other tree surgery companies don't have any
more: the boss is here, from A to Z.. He does the quotation and
the work. And if he is not climbing, he is doing the groundwork, inspecting
every detail. Few Tree Surgery companies can provide such quality.
That’s why we don’t fear competition.
it is paramount that the consultant who came first is on site when
the job is happening: the work starts at the first meeting. When somebody
is going to undertake pruning or pollarding cuts on your tree (and
your everyday sight of the garden will be affected for a very long
time!), when people you never met before will be invading your most
precious space (home) for a day or two…. well, you want to be in confidence
and reassured by honesty and carefulness. And all the energy that
the client puts into describing an ideal, all the understanding between
the 2 parties, all the questions, all the advice, why would it have
to be staged again? O.K. it's hard work. And yes, why on earth would
a French man (from southern Montpellier) stay in 'Wet Britain' and
confront the native arboriculturist? Actually, as Alfred de Musset
once said it: "Je suis heureux d’etre fou et les gens sont fous de
ne pas etre heureux"…
Nobody can negate the Far East its crown over the history of tree
pruning, and nobody can convince a French man (Bertrand included)
that British apple trees are better pruned than French ones. But when
it comes to Physics, Botany, and Law and Order (i.e. imposing things
that simply don't exist in France, like pruning restrictions, or Health
and Safety regulations), the Brits. are real good.
The experience and the standard of specialised workmanship in the
modern world of arboriculture are probably at their highest in the
U.K. So working here, in 21st century London, is a privilege.